Shipping policy
Shipping Policy
Thank you for shopping with us!
Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- If we experience a high volume of orders, processing may be delayed. We will notify customers of any significant delays.
Shipping Time
Estimated delivery times:
- Local Orders: 5–7 business days
- International Orders: 7–21 business days (depending on the destination and customs processing)
Please note that delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Incorrect Shipping Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: ditzastore@gmail.com